YOUR BACK OFFICE
AI Receptionists + Virtual Assistants — Never Miss a Lead
AI-powered phone receptionists that answer every call, book appointments, and qualify leads 24/7 — plus human virtual assistants for the admin work that eats your week. Built for Alaska businesses that can't afford to miss a call or spend another Sunday on inbox triage.
What’s Included
- AI Receptionist — natural-voice call answering, custom-trained to your business
- Appointment booking integration (Calendly, Square, Acuity, custom)
- Call transcripts + summaries delivered after every call via SMS or email
- Configurable urgent-call handoff (urgent keywords ring you directly)
- Human Virtual Assistant — inbox triage, scheduling, data entry, lead follow-up
- Monthly report on call volume, lead quality, and VA tasks completed
What We Offer
AI Receptionist — Setup
- Custom script trained on your business (services, hours, FAQ)
- Voice selection + tone calibration
- Phone number porting or call-forwarding setup
- Booking integration with your existing tool
- 30-minute onboarding call + first-week tuning
AI Receptionist — Essentials
Small biz- Up to 100 call minutes per month included
- 24/7 call answering in a natural voice
- SMS + email transcripts after every call
- Basic booking integration (Calendly or Square)
- Per-minute overage rate applies beyond included allocation
- Ideal for solo operators + small service businesses
AI Receptionist — Business
Most Popular- Up to 300 call minutes per month included
- Everything in Essentials, plus:
- Automated SMS follow-up to missed/interested callers
- CRM integration (HubSpot, Salesforce, Pipedrive, or custom)
- Multi-language support (English + 1 additional)
- Quarterly script optimization
- Ideal for small/medium businesses with regular inbound calls
AI Receptionist — Pro
Medium/large- Up to 800 call minutes per month included
- Everything in Business, plus:
- Multi-voice / multi-persona (e.g. English + Spanish + industry-specific)
- Advanced call routing (department-based, priority queues)
- Deep CRM + calendar integration with custom workflows
- Priority script updates (same-day)
- Monthly strategy call + call-recording review
- Ideal for medical offices, law firms, and multi-location businesses
Virtual Assistant — Essentials
Part-time- 8 hours of human VA work per month
- Inbox triage + response drafting
- Calendar management + appointment confirmations
- Light data entry + CRM updates
- Per-hour overage rate applies beyond included allocation
Virtual Assistant — Standard
20 hrs/mo- 20 hours of human VA work per month
- Everything in Essentials, plus:
- Lead follow-up + qualification calls
- Document prep (invoices, proposals, contracts)
- Research + vendor coordination
- Weekly check-in + task priority review
Dedicated Virtual Assistant
- 40+ hours per month of a dedicated VA assigned to you
- Ongoing ownership of specific workflows (not task-by-task)
- Cross-trained on your tools + brand voice
- Direct Slack/email access during agreed hours
- Custom-quoted based on scope, hours, and specializations needed
Our Process
Discovery
Free 30-minute call to map your current call flow + admin bottlenecks. What's eating your time? What are you missing? We recommend the right combination of AI + human coverage.
Setup & Training
AI receptionist is trained on your business — services, pricing boundaries, booking rules, escalation keywords. VA scope is defined with clear handoffs. Everything tested before going live.
Launch
Forward your business line to the AI receptionist (or port your number). VA starts the agreed workflow. You keep your existing tools — we adapt to your stack, not the other way around.
Tune
First 30 days are calibration: we listen to call recordings, review VA output, and tighten scripts + workflows. You get weekly check-ins until everything runs clean.
Frequently Asked Questions
Is the AI receptionist actually AI, or a human behind the scenes?
Actually AI — built on modern voice models (the same category as ChatGPT's voice mode) that sound natural and handle back-and-forth conversation, booking, and lead qualification in real time. Human escalation is configurable: urgent keywords or specific scenarios route directly to your phone.
What if someone calls during a complex situation the AI can't handle?
The AI handles standard requests perfectly (booking, pricing, hours, directions, service info, lead capture). For anything outside its training — emergencies, unusual requests, angry callers — it either takes a detailed message or transfers to you, based on rules you set. You're never stuck with a robot failing a real customer.
How many minutes do I actually need?
Most solo operators and small service businesses fit in the Essentials tier. A typical inbound call runs 2–4 minutes. If you're getting 25–40 calls/month, Essentials is enough. Busy medical offices, law firms, and service companies taking 50+ calls/month need Business or Pro. We'll review your current call logs during discovery and recommend honestly — minute overage is a fair per-minute rate if we're slightly off.
Can the AI book appointments into my existing calendar?
Yes — Calendly, Square Appointments, Acuity, Google Calendar, Microsoft Outlook, custom CRMs. The AI confirms availability, collects the caller's info, and drops the appointment into your system. You get a notification; the caller gets a confirmation SMS.
What about bilingual businesses or industry-specific terms?
The Business tier includes a second language. Pro includes multi-persona (e.g. English + Spanish + specialty vocabulary). We train it on your industry's terms — Alaska contractors, salons, healthcare offices, auto shops, and pet clinics all have different vocabulary, and we tune accordingly.
Can the Virtual Assistant work with my existing tools?
Yes — Google Workspace, Microsoft 365, Calendly, HubSpot, Pipedrive, Salesforce, QuickBooks, Square, custom CRMs, and most industry-specific tools. We adapt to your stack. If you use something weird, tell us during discovery — we've handled weird before.
AI Receptionist vs. Virtual Assistant — which do I need?
AI Receptionist is for LIVE calls — 24/7, real-time, booking while the caller is on the line. Virtual Assistant is for everything that happens AFTER: follow-up emails, inbox triage, calendar management, lead follow-up, data entry, research. Many clients pair both: AI answers the phone, VA handles the email + follow-through. A typical small-business pairing replaces 15–20 hours of weekly work for a fraction of the cost of a part-time hire.
What if the AI receptionist says something wrong?
We listen to call recordings during the first 30 days and tune the script until it's tight. Ongoing: any caller can say 'let me talk to a human' and the AI transfers. You're always the safety net. And we carry liability insurance — if the AI ever commits you to something you didn't authorize, that's on us.
AI Receptionist includes a one-time setup plus monthly plan. Minutes reset on the billing date. VA hours are monthly. Quarterly and annual billing discounts available.
Get a custom quote
Every business is different. Pricing is scoped to your specific needs on a free 30-minute call. No commitment, no pressure, no boilerplate pricing.